Covenant House is grateful for the generous donations that help us continue our valuable work with youth facing homelessness and trafficking, and we understand the importance of protecting your personal information.

Rest assured that giving a tax-deductible donation to Covenant House New Orleans is safe. Credit card information is protected by a reputable security company, and numbers are never stored.

On our donation pages, please make note of the domain name in your website address bar. The name there begins with “https,” which indicates that the page is encrypted. Encryption actually makes your online donation more secure than using a credit card in physical form at a store, restaurant or any other place of business.

If you have any questions regarding the security of online donations, please contact us.

Domain name

Our web server automatically recognizes but does not collect or use your domain name (IP address).

We anonymously track your visit in order to compile statistical information about the use of our site. We do not collect information about you or your personal use of this site.

Covenant House New Orleans uses cookies, which are small amounts of data sent to your browser from a web server and stored on your hard drive to see if you are a return user or to allow our online community to recognize you as an existing member. We do not use cookies to collect any personal information from your computer.

Email addresses

If you would like to opt out of email communications at any time, just click the Unsubscribe link included at the bottom of every Covenant House email communication. You may also contact us at any time to be removed from our distribution list.

Other personal information

You are not required to provide any personal information on our website unless you choose to do so.

However, in order to properly process charitable gifts, we do ask for personal information on our online donation pages. We use this information to acknowledge receipt of your donation for tax purposes.

When you donate to Covenant House New Orleans, you are placed on mailing lists for mail and email updates. If you do not wish to receive physical mail from Covenant House, please contact us. If you are making a donation in honor or memory of someone, we will not use his or her personal information for any purpose other than to send an acknowledgement card.

Covenant House New Orleans will not share or sell a donor’s personal information with anyone else, nor send donor mailings on behalf of other organizations; we will only share personal information if a donor has given us specific permission to do so.

Opt out

If at any time you wish to stop receiving emails from Covenant House New Orleans, simply follow the Unsubscribe link at the bottom of any email or contact Covenant House New Orleans at chnoinfo@covenanthouse.org.

Links to Other Sites

Our website has links to others whose privacy policies may differ from ours. Covenant House is not responsible for the privacy policies or the content of these other sites.

Legal Disclaimer

We reserve the right to disclose your personally-identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Contact Us

Our donors’ goodwill and generosity are very important to us – and so is your privacy. If you have questions or suggestions regarding our privacy policy, please contact us at:

Covenant House New Orleans

611 North Rampart Street

New Orleans, LA 70112

(504) 584-1111

(504) 584-1171 – fax